Onux Technologies offers technical support for small & medium size businesses. Support services are offered both remote for rapid response and on-site for situations that require physical support. Click below to learn more.
About Our Technical Support
Problems with your technology can arise anywhere and at any time. When one of your staff has a question, needs help with a program or IT device, they'll have immediate access to our technical staff. When users call our help desk, they can be sure to have their needs understood and addressed promptly. We are able to do this because our state-of-the-art help desk is staffed with individuals who are very skilled. When it comes to providing business IT technical support, it requires knowledge of many aspects of IT services and software.
The following are just some of the tasks we can help support your business with;
Software troubleshooting (Accounting, Dental, Tax etc.)
Hardware troubleshooting
Printer troubleshooting
Email server/service
Network connectivity issues
VOIP equipment
Digital surveillance
At Onux Technologies we usually provide support as a bundled service with our Proactive Support Plan. But, we also provide technical support as a individual service as an alternative for companies that want to avoid a monthly service payment and go with a Break Fix Service.
Buy IT Support by the block of hours for NO monthly payment plan!
Our hourly support rate is $125.00 per hour for on-site and $100.00 for remote. But, we provide Buy it by the Block to provide a discount on your IT expense. These hours can be used for most technical support or network configuration request(s).
$350
per 5 Hours
$600
per 10 Hours
$450
per 5 Hours
$800
per 10 Hours
* Prices do not include holiday or after hour support.
ProActive Support
WHY PROACTIVE SUPPORT?
Because, it isn't smart to wait for things to break, but it is wise to prevent them.
- Network Monitoring
- Antivirus Protection
- Internet Security
- Website Filtering
- Multi-level Backups
- Unlimited Technical Support
